About us

OUR STORY

From Hammers to High-Tech: Our Journey to Revolutionize Small Business Communication

Every great innovation starts with a simple realization. For us, it began in the heart of Arkansas, where our home services company, 1-2-3 Home Services, faced the same challenge that millions of small businesses encounter daily: providing exceptional customer service while managing growing customer demands. We understood the struggle firsthand. As small business owners ourselves, we knew that every missed call could mean a missed opportunity, and every customer interaction could make or break our reputation.

That's when we had our lightbulb moment – what if we could bring enterprise-level AI phone technology to small businesses at an affordable price?

Our journey started with a simple commitment: "Where your home is our priority." This philosophy of putting customers first led us to experiment with AI technology in our own business. What began as an internal solution to improve our customer service quickly evolved into something bigger. We saw how AI transformed our business operations, allowing us to provide 24/7 professional support while maintaining that personal touch our customers loved. The results were transformative.

Our AI receptionist handled inquiries, scheduled appointments, and managed customer requests with a level of efficiency and consistency that exceeded expectations. But more importantly, it gave us back something priceless – time. Time to focus on growth, on quality, and on what truly matters: building meaningful relationships with our customers.

Today, my100.ai represents more than just a technology company. We're a team of small business owners who understand your challenges because we've lived them. We've taken our years of experience in customer service, combined it with cutting-edge AI technology, and created a solution that's both powerful and accessible.

Our mission is simple: to empower small businesses with the same advanced communication tools that were once reserved for large corporations. We believe that every small business deserves the opportunity to provide exceptional customer service, regardless of their size or budget. What sets us apart isn't just our technology – it's our understanding of what small businesses truly need. Our AI phone system isn't just a product; it's a partner in your business growth, designed by people who know exactly what you're going through.

As we continue to grow and innovate, our commitment remains unchanged: to help small businesses thrive in an increasingly digital world while maintaining that personal touch that makes them special. Join us in revolutionizing small business communication. Let's write the next chapter of your business success story together.

Welcome to my100.ai – Where Innovation Meets Understanding.